Step 1
Ordering customized teamwear and equipment from Tempo is a simple and straightforward process.
- To begin the ordering process, clubs should send a detailed list of their desired items, quantities, and any specific design preferences or requirements to our company. This information helps us understand your needs and provide you with an accurate quote and timeline for your order.
- To submit your requirements, you can send an email to info@officialtempo.com.
- Please include the following information in your submission:
Club/team name
Contact name, email, and phone number
List of desired items (e.g., jerseys, shorts, socks, training gear, sports equipment)
Quantities for each item
Preferred colors, logos, and any specific design elements
- Once we receive your requirements, our team will review the information and follow up with you to discuss the next steps in the ordering process.
Step 2
Visual Presentation by Our Design Team
- After receiving and reviewing your requirements, our talented design team will create a visual presentation of the requested items, customized with your club's identity. This presentation includes mockups and sketches of the sportswear and equipment, showcasing how the final products will look with your club's colors, logos, and other design elements.
- We understand the importance of timely delivery, and our team strives to provide you with the initial visual presentation within 5-7 business days from the time we receive your requirements. This turnaround time may vary depending on the complexity of the design and the number of items requested.
- Once you receive the visual presentation, please review the designs carefully and provide any feedback or suggestions for revisions. Our design team will work closely with you to ensure that the final design meets your expectations and requirements.
Step 3
Receive Financial Proposal
- Once the visual presentation has been reviewed and approved, our team will prepare a detailed financial proposal for your order.
- This proposal includes the following information:
Invoice value
A breakdown of the cost for each item, including customization fees and any applicable taxes
Discounts
Any applicable discounts for bulk orders or other promotional offers
Lead time
The estimated production time for your order, from the approval of the final design to completion
Shipping terms
Information on shipping costs, delivery times, and any relevant shipping policies
- Our goal is to provide you with the financial proposal within 3-5 business days following the approval of the visual presentation. This time frame allows us to accurately calculate costs and ensure that all relevant information is included in the proposal.
- Upon receiving the financial proposal, please review it carefully and contact our team with any questions or concerns. We are committed to providing transparent and competitive pricing, and we will work with you to ensure that our proposal meets your budget and expectations.
Step 4
Order Confirmation
- Before confirming your order, please take the time to carefully review both the visual presentation and the financial proposal. This ensures that all design elements and costs align with your club's expectations and requirements.
- Once you are satisfied with the visual presentation and financial proposal, confirm your order by responding to our team.
- If you have any requested changes or revisions before confirming your order, please follow these instructions:
For design-related changes in the visual presentation, provide clear and specific feedback on the elements you would like to modify. Our design team will revise the presentation accordingly and send an updated version for your approval.
If you have concerns or questions about the financial proposal, such as pricing, discounts, or shipping terms, contact our team directly to discuss the issue. We are dedicated to working with you to find a suitable solution that meets your budget and expectations.
We look forward to providing your club with high-quality, personalized sportswear that helps your athletes perform at their best.
Step 5
Customized Production Begins
- Upon receiving your order confirmation, our team at Tempo will initiate the customized production process for your teamwear and equipment. We follow a meticulous and well-structured production process, ensuring that your products are made to the highest standards.
Step 6
Order Fulfillment
- Upon receiving your order confirmation, our team at Tempo will initiate the customized production process for your teamwear and equipment. We follow a meticulous and well-structured production process, ensuring that your products are made to the highest standards.
Book Your Consultation Now
Book a free consultation with our experts at Tempo today! Our customer support team is
always available to assist you with any questions or concerns.